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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Today is Saturday. We knew the custodial staff is not on duty. But we called the front desk anyway. Our smoke alarm was driving us crazy, chirping to tell us it needed a new battery. We explained... Read More
Today is Saturday. We knew the custodial staff is not on duty. But we called the front desk anyway. Our smoke alarm was driving us crazy, chirping to tell us it needed a new battery. We explained our situation and within a few minutes, the salesperson arrived at our door with a ladder and new batteries. This is typical of the caliber of service here at the Album. We have been here three years this coming May. The entire staff has gone above and beyond to assist us. This is a great place to live!
Christine Barron
★★★★★
"We moved into Album Benbrook just two weeks ago, and we couldn’t be happier with our decision! From the moment we arrived, we felt welcomed and at home. The property is beautifully maintained, clean, and thoughtfully designed.... Read More
"We moved into Album Benbrook just two weeks ago, and we couldn’t be happier with our decision! From the moment we arrived, we felt welcomed and at home. The property is beautifully maintained, clean, and thoughtfully designed. Our floor plan suits our needs perfectly, providing both comfort and convenience. The staff here truly goes above and beyond to ensure residents feel valued and supported. We are absolutely thrilled to be part of this wonderful community!"
Wendy West
★★★★★
I moved here about 6 months ago. It is an incredible place to live. The property is exceedingly well maintained and managed. The staff is very kind and highly competent. Residents are kind and helpful and there... Read More
I moved here about 6 months ago. It is an incredible place to live. The property is exceedingly well maintained and managed. The staff is very kind and highly competent.
Residents are kind and helpful and there is a real sense of community. There are a lot of diverse activities if you want to join or you can be less involved if you choose.
In today's market the rent is reasonable and really in comparison to other properties is a great value. The area we live in is very quiet and safe. I highly recommend Album Benbrook and I am so grateful to live here.
Markus Toffe
★★★★★
The property was once in serious trouble—residents were leaving, and frustration was at an all-time high. Enter Maircadez, brought in by Greystar as the new on-site manager. She stepped into a property in crisis and faced a... Read More
The property was once in serious trouble—residents were leaving, and frustration was at an all-time high. Enter Maircadez, brought in by Greystar as the new on-site manager. She stepped into a property in crisis and faced a community of residents who had essentially become an angry mob. Despite these challenges, Maircadez got straight to work, and her talent and leadership should not be underestimated.
Her first priority was communication. She kept residents informed every step of the way and quickly built a reputation for making and keeping promises. From tackling the massive task of revitalizing the landscaping to addressing a long list of property issues, Maircadez transformed Album Benbrook. She also elevated the lifestyle offerings for residents, creating a noticeable improvement in the community experience.
This positive shift extended to her team—Lexi, Tanna, Vanessa, Jose, and Patrick—who now radiate a renewed energy and enthusiasm. The collective efforts of the team have brought the property back to life. Even the residents, a community of seniors known for being vocal about their concerns, have embraced the changes wholeheartedly—a testament to the team's exceptional work.
I often tell Maircadez and her team that they are “irritatingly talented,” because they’re always one step ahead, anticipating residents’ needs and rising to every challenge. I can only assume that Album Benbrook is now the crown jewel of Greystar’s Album properties.
This transformation wouldn’t have been possible without the support of Greystar leadership, who provided the necessary resources to drive these changes. Credit is undoubtedly due to Maircadez and her team for exceeding the mission statement proudly displayed on the office walls.
Cindy DiGesualdo
★☆☆☆☆
Prior to signing the lease at this place, they were very nice and helpful. Not so much after the lease was signed. My father is currently living at the apartments. He has Parkinson's so balance can be... Read More
Prior to signing the lease at this place, they were very nice and helpful. Not so much after the lease was signed. My father is currently living at the apartments. He has Parkinson's so balance can be a problem for him sometimes.. This is an over 55 community. You would think hand rails would be a standard feature in the showers. Not here. He requested they be put in. He was told he would need to buy them and pay to have them installed. I'm also learning you need to check any bills you receive carefully. If they mischarge for something, make sure you check and double check that it gets corrected.