Call: (855) 900-9653
Phone
(855) 900-9653
Email
[email protected]
Hours of Operation
Monday - Friday: 8 AM to 7 PM
Saturday & Sunday: 10 AM to 5 PM
01. What services does Apartment Wolf offer?
Apartment Wolf provides a complimentary apartment locating service that assists clients in finding the best rental deals and matching them with properties that fit their needs and preferences.
02. How does the referral process work?
To take advantage of our referral rewards, simply list “Apartment Wolf” on your rental applications. This notifies us that you are eligible for our exclusive rebates and rewards.
03. Is there a fee for your services?
No, our services come at no cost to you. Management companies compensate us, ensuring you receive our assistance without any hidden fees or charges to your budget.
04. Can I reach you by phone?
Yes, you can contact us by phone at 1-(855) 900-9653. We are available during our operating hours to answer any questions or provide assistance.
05. How do I submit feedback?
Feedback is welcomed through our contact form or via email at [email protected]. We value your insights and use them to improve our services continuously.
06. Are your services available in all Texas cities?
Yes, we proudly offer our services across major cities in Texas, including Austin, Houston, San Antonio, Dallas, and Fort Worth, ensuring wide coverage for apartment seekers.
01. How do I start my apartment search?
Begin your apartment search by browsing our website for available listings or contacting us directly for personalized assistance in finding your ideal living space.
02. What information do I need to provide?
When starting your search, provide your desired location, budget, and any specific preferences, such as amenities or lease length, to help us narrow down suitable options for you.
03. How long does the process take?
The duration of the process varies based on your specific requirements and market conditions, but we strive to present you with options as quickly as possible.
04. Can I change my apartment preferences later?
Absolutely! If your preferences change during your search, just let us know, and we’ll adjust our recommendations to align with your updated needs.
05. What if I have a specific move-in date?
If you have a specific move-in date, please inform us. We will prioritize finding properties that meet your timeline and requirements for a smooth transition.
06. Do you assist with lease agreements?
While we don’t handle lease agreements directly, we can guide you through the leasing process and answer any questions you may have along the way.
01. How can I work with an agent?
To work with one of our agents, simply fill out our contact form expressing your interest, and we’ll connect you with an experienced agent tailored to your needs.
02. Are agents available for all locations?
Yes, our agents cover various locations throughout Texas and are well-versed in local market conditions to assist you effectively in your apartment search.
03. What qualifications do your agents have?
Our agents are licensed professionals with extensive experience in apartment locating, ensuring they have the knowledge necessary to help you navigate the rental market.
04. How can I schedule an appointment with an agent?
You can schedule an appointment by either filling out our contact form or calling our office. We’ll arrange a convenient time to discuss your needs.
05. Can I have more than one agent assist me?
Yes, you can choose to work with multiple agents if that suits your preferences and needs. We aim to provide the best possible support for you.
06. What if I’m not satisfied with my agent?
Customer satisfaction is our priority. If you are not satisfied with your assigned agent, we can connect you with another agent to better meet your expectations.
01. How do I navigate the website?
Navigate our website using the menu at the top of the page. It allows easy access to various sections, including services, FAQs, and contact information for assistance.
02. Is the website mobile-friendly?
Yes, our website is optimized for mobile devices, ensuring that you can easily access our services and information on your smartphone or tablet.
03. Can I create an account on your site?
Currently, we do not offer user accounts on our website, but you can easily contact us for assistance whenever you need support or information.
04. Where can I find your privacy policy?
Our privacy policy is accessible in the footer section of our website, outlining how we handle and protect your personal information.
05. Do you offer a newsletter?
Yes, you can sign up for our newsletter to receive updates, tips, and exclusive offers directly to your email inbox, helping you stay informed.
06. Can I provide feedback about the website?
We appreciate your feedback! Please send any comments, suggestions, or concerns through our contact form, as your insights help us enhance user experience.
01. How do I qualify for rebates?
To qualify for rebates, simply mark "Apartment Wolf" as your referral on your rental applications. This allows us to process your rewards upon confirmation of your lease.
02. When will I receive my rebate?
Typically, rebates are processed after your lease is signed and confirmed. You can expect to receive your rebate shortly after your move-in date.
03. What types of rebates do you offer?
We offer various rebates, including cash-back incentives and dining credits. These rewards are designed to help you save money during and after your apartment search.
04. Is there a limit to the number of rebates?
There is no limit to the number of rebates you can earn. You can receive multiple rebates for different properties as long as you meet the referral criteria.
05. Can I track my rebate status?
Yes, you can inquire about your rebate status by reaching out through our contact form, and we will provide you with updates regarding your rewards.
06. What happens if I don’t receive my rebate?
If you experience any issues with your rebate, please contact us directly. We are committed to resolving any concerns and ensuring you receive your rewards.