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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Manny was great with move in. Outside of the quick fixes they do that was never properly updated for a new tenant. My first service request took over two weeks for a broke towel rack so I... Read More
Manny was great with move in. Outside of the quick fixes they do that was never properly updated for a new tenant. My first service request took over two weeks for a broke towel rack so I learned to call and remind them of things in their system. Maintenance doesn’t clean behind themselves at all. Loud parties and Mexican music all through the week at the pool, loud neighbors, car repairs all throughout the complex be careful w your cars. They never answer the phones at the office. No exaggeration whatsoever! Any documents you need take weeks also. They shut your water off without notice and force you to call after hours maintenance even when they’re not closed for the day. I may finish my year here but I don’t recommend this place if you want professional management team, a quiet nice and clean community. I dread coming home, so Good luck. The office doesn’t care nor does their property management.
Jessica Villasana
★★★★★
First and foremost I want to thank Yozelin for helping me with the leasing process. Everything was so seamless. When I came in to get my keys she greeted me and informed me of everything I needed... Read More
First and foremost I want to thank Yozelin for helping me with the leasing process. Everything was so seamless. When I came in to get my keys she greeted me and informed me of everything I needed to know for my new home! I was very pleased with the cleanliness of the apartment itself it smelled so good and the layout was beautiful. The amenities are great my kids love the pool! I definitely recommend and not to mention the area is perfect so many stores and options to choose from!
Don Jr
★☆☆☆☆
This place is a joke, prior to moving in I was told my bathroom sink would be fixed. Well the day comes I move in and the maintenance guy left the sink with a crack and caulked... Read More
This place is a joke, prior to moving in I was told my bathroom sink would be fixed. Well the day comes I move in and the maintenance guy left the sink with a crack and caulked the crack in the sink. I asked to have the sink replaced. After CAF fired about two maintenance guys one of the newer hired guys finally got it fixed. The place is dirty and infest with roaches. Due to the careless neighbors in apartment 1218. The roaches were reaching into my apartment looking for a new kitchen to twerk in. Everyday I would walk out to trash in my trash can from the neighbors Next door which is for valet trash. Food outside of bags and neighbors would sit on the stairs and light their grill on the second floor in front of my door. One night I woke up to my apartment covered in smoke coming from their grill. Let me add valet is lazy and will refuse to pick up trash. Do not move here unless you want to wake up to roaches 🪳 crawling in your cereal boxes and inconsiderate neighbors. Leasing agents will play it cool and lie in your face just to get an apartment rented out. Don’t be fooled by the model apartment either it’s nothing like the actual apartment you will be renting out.
Nia Jeter
★★★★★
I had a wonderful experience speaking with Destiny at Silver Creek. She was extremely professional, courteous, and knowledgeable about the property. Even over the phone, her genuine desire to assist me was clear, and I truly felt... Read More
I had a wonderful experience speaking with Destiny at Silver Creek. She was extremely professional, courteous, and knowledgeable about the property. Even over the phone, her genuine desire to assist me was clear, and I truly felt that she had my best interests in mind. As someone trying to relocate from out of state, it was refreshing to speak with a leasing agent who made the process feel so smooth and welcoming. Out of all the communities I’ve contacted so far, Silver Creek stood out because of the professionalism of the staff and their willingness to help. I highly recommend reaching out to Destiny if you are looking for a new home.
Chad Chalmers
★☆☆☆☆
I am a dialysis patient that was wrongfully evicted due to management’s negligence. The communication is horrible. No email, text, or follow ups. They expected their automated system to do all the work instead of actually lifting... Read More
I am a dialysis patient that was wrongfully evicted due to management’s negligence. The communication is horrible. No email, text, or follow ups. They expected their automated system to do all the work instead of actually lifting a finger themselves. Due to a discrepancy in service billing three months of billing was charged to me all at once. When I offered to still pay the rent I was refused and told to wait until I had the past due services paid up as well leaving a balance. They suggested their third party Flex pay which they failed consistently to keep updated records with causing rent to be paid late as well. When I questioned this they did not honor the relationship between the company and themselves and made go back forth between both parties. I was not told that the late fees incurred would not be waived until it was resolved. So obviously this triggered the eviction. I would not refer anyone to this place my car was damaged parked in my handicap spot by a hit a run over night while I was sleeping. It’s always noisy and the amenities are a sham just to up the cost of living. (Trash all on the facility which looks disgusting) When moving in I was told that I needed the first floor that I signed for just to be placed on the third when I moved in having to prolong my original date a week later. Even when I attempted to stay in contact with staff they never seemed to be interested in my efforts to keep the communication open based on the lack of email or some correspondence. I suggest to get everything in writing because their word doesn’t mean anything. I really wanted to like this place but this was a horrible experience.