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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I lived in building 12 of these apartments. The day I moved in I noticed baby roaches. I thought we could treat for it but by the time we moved out we had to throw away all... Read More
I lived in building 12 of these apartments. The day I moved in I noticed baby roaches. I thought we could treat for it but by the time we moved out we had to throw away all of our furniture because the infestation was so bad. The grounds were poorly kept and frequently had trash and years worth of bird poop everywhere. The fence that is supposed to separate the neighboring apartment complex is always broken and unruly teens run between complexes all day. One time a group of teens threw a rock through my patio door and shattered the glass. My neighbors catalytic converter was stolen several times. The apartment flooded quite often and they did very poor repairs. There was a recurring issue with the shower faucet in the master bathroom getting stuck and the water wouldn’t turn off unless we used pliers. Then one day it just wouldn’t turn off at all. Maintenance finally came the day before we left to go on vacation. They couldn’t get the water to turn off and said they would be back the next day with the part they needed. We told them repeatedly we were going out of the country and would not be here to make sure the work was done. They said they understood and promised it would be handled. We called the office while at the airport the next day to follow up and were placed on hold indefinitely. We came home 6 days later and the water was still running and there was mold all over the bathroom. Called the office and was told to “just bleach it”. My toddler started having asthma problems after this. I contacted them several times about the mold and they didn’t care. All and all this complex destroyed my life in several ways and I haven’t mentioned everything. It has been over a year since I’ve lived there and didn’t want to write this review out of anger. Now that God is slowly building back everything this place tried to take from me I can write this review with peace.
Adrianna Neal
★★★★★
I really can’t say enough good things about this apartment community management team. They have to be the most welcoming, kind group of ladies that I have ever met in my years of apartment life. They greet... Read More
I really can’t say enough good things about this apartment community management team. They have to be the most welcoming, kind group of ladies that I have ever met in my years of apartment life. They greet you with a smile and make you feel at home from the very beginning. Their maintenance team is also a great group of guys that you can tell really take pride in their work and love their job. I look forward to seeing them all when I need to visit the office and I am so happy I found this place. 👌🏾
Scott Dane
★★★★★
Maintenance crew and management is top notch! I highly recommend The Mason apts. I’d like to give a special thank you to Robbie, had a maintenance emergency at 2am , hoping to get a hold of somebody... Read More
Maintenance crew and management is top notch! I highly recommend The Mason apts. I’d like to give a special thank you to Robbie, had a maintenance emergency at 2am , hoping to get a hold of somebody and sure enough received a call back within 10 minutes and Robbie was on his way to help restore the issue, very prompt, professional and got the job done,!
Elizabeth Greer
★★★★★
I have been living here for about 6 months and absolutely LOVE it! The staff is always so sweet, especially Lisa and Alexis, and maintenance is quick to resolve any issues I have. I will definitely be... Read More
I have been living here for about 6 months and absolutely LOVE it! The staff is always so sweet, especially Lisa and Alexis, and maintenance is quick to resolve any issues I have. I will definitely be referring people here!
Grant Boyer
★★★★★
Alexis and Lisa are the absolute best. I have lived here for a year and a half and I have never once had a problem. Lovely and helpful staff and beautiful place to live.