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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Avoid this place! Hidden fees, poor maintenance, and serious pest issues. I had a terrible experience living in this apartment. Here are the main issues I faced: • Severe Pest Infestation: The entire apartment was full of... Read More
Avoid this place! Hidden fees, poor maintenance, and serious pest issues.
I had a terrible experience living in this apartment. Here are the main issues I faced:
• Severe Pest Infestation: The entire apartment was full of insects, especially in the carpets. I requested pest control, but they only came once, and it was ineffective. I had to spray the carpets myself with insecticide to control the problem.
• Poor Maintenance & Water Leaks: The ceiling leaked multiple times, and the walls had water damage and mold. I reported these issues, but they were never properly fixed.
• Damaged & Outdated Structures: The front door, screen door, and balcony were old, torn, and full of insects. The entire building is outdated, and management does not take care of it.
• Trash Collection Issues: Trash was not collected three times a week as it should have been. If it rained or there was a holiday, the delays were even worse. The trash area smelled terrible, and I even saw mice there multiple times.
• Hidden Fees & Unfair Charges: After moving out, they charged me $500 for ridiculous reasons, including a microwave that was already broken when I moved in. I even have emails proving I reported it multiple times, but they never fixed it properly.
• Extremely High Utility Bills: The appliances were outdated and consumed a lot of electricity. Despite barely being home, our water bill was $80 per month for two people, which was completely unreasonable.
• Rent Deception: They told us the rent was $1,275, but with hidden fees, we ended up paying between $1,500 and $1,600 per month.
I highly recommend staying away from this place unless you want to deal with constant issues, poor management, and unexpected fees. I’m also attaching photos as proof.
Prethel Alam
★★★★★
Living at Emerson at Ford Park has genuinely been such a blessing. From the moment I moved in, I felt a sense of peace and comfort that I hadn’t experienced at previous apartment complexes. The community is... Read More
Living at Emerson at Ford Park has genuinely been such a blessing. From the moment I moved in, I felt a sense of peace and comfort that I hadn’t experienced at previous apartment complexes. The community is clean, quiet, and maintained, with modern finishes and spacious layouts that make coming home feel like a treat.
But what really sets this place apart is the incredible management — especially Barbara Baylor, the property manager. Barbara is one of the kindest, most attentive people I’ve ever met in a professional setting. She doesn’t just manage the property — she cares about the people who live here. Whether it's a maintenance request, a question about amenities, or just a warm hello, Barbara always goes above and beyond. Her presence brings such a genuine, personal touch to the community that makes you feel valued and heard.
The amenities are also a huge plus — I’ve loved spending time at the pool during warmer days, and the dog park is a great perk if you have pets. Parking is always available and the location couldn’t be more convenient — just minutes away from shopping, restaurants, and highways.
If you’re looking for a place that’s more than just an apartment, where people actually care and community matters, I highly recommend Emerson at Ford Park. And if you're lucky enough to meet Barbara, you'll understand why so many residents speak so highly of her — she truly is the heart of this place.
Shabana Qureshi
★★★★★
Anyone who has had bad experiences with management at other properties please do come here. The management here is fantastic. Kiarys was super helpful from day one. I was in a position where most places had turned... Read More
Anyone who has had bad experiences with management at other properties please do come here. The management here is fantastic. Kiarys was super helpful from day one. I was in a position where most places had turned me down, but these guys are lifesavers. Michael did everything and worked around any issues I had right away. They never seemed annoyed and honestly that’s rare to find. Anyone looking for an apartment these are newly renovated and in a prime location in Allen. Thank you Michael and Kiaryss.
Jordan Galvan
★★★★★
I’ve lived here for 2 years and I am incredibly grateful I chose to live here. Michael is incredible!! I had a major issue and it was squared away quickly in the kindest and most thoughtful manner.... Read More
I’ve lived here for 2 years and I am incredibly grateful I chose to live here. Michael is incredible!! I had a major issue and it was squared away quickly in the kindest and most thoughtful manner. I will def continue to renew my lease!
Wallaace
★★★★★
I've had the pleasure of calling Emerson at Ford on home for the past 12 months, and while my lease is coming to an end due to work relocation, I feel it's essential to provide a fair... Read More
I've had the pleasure of calling Emerson at Ford on home for the past 12 months, and while my lease is coming to an end due to work relocation, I feel it's essential to provide a fair and honest review.
Firstly, I want to commend the management team on their exceptional communication skills. They've been responsive and proactive in addressing any concerns I've had throughout my stay.
The complex itself is generally quiet and peaceful, which has been a significant plus for me. Additionally, I'm happy to report that we never encountered any cockroach issues during my time here.
However, I do have some concerns regarding maintenance. Over the past three months, I noticed that my bathtub has started to peel off, and despite reporting the issue to management. I was initially told that they were waiting for a contractor, but unfortunately, that was the last I heard on the matter.
While I understand that I'm leaving the property soon, hence the deliberate delay ,which makes sense but unfair if you don’t communicate.
I will attach a photo of the peeling bathtub for reference if necessary and the exterior appearance of the property requires attention. The landscaping is in need of improvement.
Overall, I would recommend Emerson at Ford on to others ,as I have previously recommended two tenants.I appreciate the good aspects of my stay.