Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I have lived in this apartment for around a year and a half now, and I can confidently say that it has been a frustrating experience from the start. The carpeted hallways are filthy, constantly stained and... Read More
I have lived in this apartment for around a year and a half now, and I can confidently say that it has been a frustrating experience from the start.
The carpeted hallways are filthy, constantly stained and often have dog feces left unattended -- so much that it once got on our welcome mat (which was later stolen, and management did absolutely nothing about it).
Communication is practically nonexistent. The office never answers the phone, and when I visited in person to ask about their package system, the office manager was dismissive and unhelpful. It's clear the resident concerns are not a priority.
Security is a joke. There was an incident where kids were banging on residents' doors, and when I reported it, the front desk staff seemed clueless and offered no assistance. I was told to call the police myself, despite it being a situation the complex should've handled directly.
Maintenance is unreliable and lacks basic respect. They often show up without understanding the issue. If I'm not physically there to walk them through it, the job doesn't get done. I've had to remind them about the exact problems noted in the work orders they are given. On top of that, I specifically asked -- in filling out the work order -- for them to wait at the door until I could answer, because I breastfeed and didn't want a man walking in while I was exposed. Despite that, there was a time when maintenance just entered my unit without waiting. That was a clear violation of my privacy and comfort.
The package system is overly complicated and poorly managed. It involves a third-party service that has delivered to the wrong door before, prompting management to send out a mass email asking if anyone took someone else's package. Something that is so inconvenient.
Lastly -- and most disturbingly -- there's a clear lack of professionalism and boundaries. A maintenance worker once approached me and my partner to ask whether we were married, saying that "everyone in the office was wondering." That level of nosiness and gossip is completely inappropriate.
To be fair, the area itself is beautiful -- it's a nice area to live in terms of location. But unfortunately, the management and overall experience inside the complex doesn't reflect that at all.
If the issues I mentioned don't bother you, then so be it-- but I wish I had known these things before signing a lease.
Michael Manson
★★★★★
Just would like to say WOW!!! This place truly believe in customer first, my experience as a new tenant has been amazing. And they have a staff member name Bee. that will make you feel like you... Read More
Just would like to say WOW!!! This place truly believe in customer first, my experience as a new tenant has been amazing. And they have a staff member name Bee. that will make you feel like you are the only customer she has. I can say she really makes you feel at home when you first walk in.
Peggy Terry
★★★★★
This community, and it is a community, is amazing! I have a beautiful view overlooking the massive pool (which they have done a ton of work to enhance the poolside areas). Surrounding the building is the beautiful... Read More
This community, and it is a community, is amazing! I have a beautiful view overlooking the massive pool (which they have done a ton of work to enhance the poolside areas). Surrounding the building is the beautiful Adriatica Village which makes you feel like you have been dropped into a European village right down to the rock streets. The staff is courteous and helpful and the residents are super friendly! There are weekly happy hours and free donuts. My one bedroom apt is HUGE and beautiful. I park in the parking garage (free unless you want a reserved spot) and typically have no problem getting a decent spot. I love the door side trash pickup and maintenance is quick! I LOVE living here!! I just hope the rent at renewal doesn't go up past what I will pay. I would and do recommend to friends! - From a verified resident on ApartmentRatings
Update, I just couldn’t give up my amazing apt even though it went up quite a bit. It’s exciting to know this will be home for another year!
Marilyn Keller
★★★★★
Our apartment complex is awesome! It's feels like you r in Europe. Very walkable community. The front office and maintenance group are friendly, trustworthy and on a first name basis. Any maintenance issues are handled quickly and... Read More
Our apartment complex is awesome! It's feels like you r in Europe. Very walkable community. The front office and maintenance group are friendly, trustworthy and on a first name basis. Any maintenance issues are handled quickly and efficiently. Front office is always willing to help with any questions or concerns.
The maintenance department is so friendly, trustworthy and professional. Just love Tyree, Eugene, Amari and Reggie. They are great!
Dionne Hendrix
★★★★★
I just left my tour led by Bee. She was so pleasant and professional. I appreciate the time she took to provide the details I needed. Sometime you reach out with a sincere intent and the leasing... Read More
I just left my tour led by Bee. She was so pleasant and professional. I appreciate the time she took to provide the details I needed. Sometime you reach out with a sincere intent and the leasing agent is very passive, not the case with Bee. I just put this property at the top of my prospective home list.