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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I was charged outrageous prices, and there were tons of hidden fees after moving in and moving out. Their rent increased significantly each year, yet the security on the property never improved. My car’s windshield was broken... Read More
I was charged outrageous prices, and there were tons of hidden fees after moving in and moving out. Their rent increased significantly each year, yet the security on the property never improved. My car’s windshield was broken by a stranger, my EV charger was stolen from the self-pay garage, my patio decorations disappeared, and when I contacted customer support, I received no assistance. This is why I decided to move out.
Penny, the apartment manager, made me feel incredibly uncomfortable whenever I tried to get help during my stay. I finally decided to leave a few months ago, and I paid the remaining rent as required by my lease. However, they added on a ton of extra fees to make the move-out process even harder. If you don’t pay these fees, they threaten to ruin your credit by sending the debt to collections.
Two of my neighbors had to move out last year because of the way Penny treated them—she humiliated one of them. This is just my experience. Although I really did love my little apartment and Betty- lady help on front desk is helpful and nice, i have to tell the truth
ANDREA TREVINO
★★★★★
I cannot express how friendly and personable Betty A @ Grassdale apartments in Manor, Texas has been during the process of helping my partner find the perfect apartment! She has gone above and beyond every step of... Read More
I cannot express how friendly and personable Betty A @ Grassdale apartments in Manor, Texas has been during the process of helping my partner find the perfect apartment! She has gone above and beyond every step of the way. She even took time to show both of us a similar model of apartment on her day off ( she was also feeling under the weather and meeted us anyway!) while giving the tour of the unit she expertly explained all the amenities of the unit and answers questions. As she showed us the complex other tenants would stop and call out to her by name, everyone seems so fond of Ms. Betty and I can see why! Ms. Betty holds herself to a higher standard when it comes to her tenants and it shows in her customer service!! The apartment grounds are beautiful and well maintained. The vibe is quiet and safe (we visited in the evening to see what the evening vibes were like). Greendale is a beautiful place to call home and I’m so extremely grateful to Ms. Betty for her utmost professionalism and kindness she has shown during this process! I highly recommend Greendale Apartments of Manor to anyone looking for a safe and beautiful place to call home!! Thank you Ms. Betty, you’re one in a million!!! ❤️💚
Antoo 4040x
★★★★★
The apartments are very nice with a gym and a pool. The process to move in here was very fast and easy, all thanks to Betty she helped me with everything, very patient and friendly.
Josh Reding
★★★★★
I searched for several months and met with many leasing agents to find a safe and secure place to live and that was well taken care of and who's staff was easy to communicate and work with.... Read More
I searched for several months and met with many leasing agents to find a safe and secure place to live and that was well taken care of and who's staff was easy to communicate and work with. Ms. Betty and the staff have been very easy to work and very accommodating. She herself has taken the headache out of moving and always answering when I call when I have any questions. Thanks Ms. Betty!
Bar Luxx Nail
★☆☆☆☆
Got hit and run while parking inside apartment parking lot. Get no help from the management team. Penny- worst customer service. Not even camera around amenity. So dangerous and worst customer service